Shipping & Delivery
* Service Days is an estimated time, not a guarantee, to the service terminal. Shipping to Canada, Europe, Hawaii, Alaska, Puerta Rico Please call us for an exact quote to your location, 1-888-422-5557. Residential & Liftgate Service If you require to have your engine delivered to a residential address a $85 charge applies for this service. Liftgate service is included. When We Ship Our goal is to ship all in-stock items within 1 business day after you have placed your order. The chart above details shipping rates and times. Orders placed & processed by 1 p.m. Eastern Standard Time will be shipped the same day they are ordered. Orders placed after 1 p.m. will be shipped the following day, although every effort will be made to ship orders the same day they are placed. Items not in stock will be shipped 1 business day after stocking, and will ship by selected shipping method from that date - No price adjustment will be made for the shipping charge as these items will still be shipped the method originally requested. You will be notified within one business day by email if we are unable to fill your order. Please call Customer Service at 1-888-422-5557 if you have questions regarding this policy. Where We Ship We ship to all locations in the continental United States, Hawaii, Alaska, Canada, Europe, South America & Caribbean. Tracking A valid tracking number will be emailed to you the same day your item is shipped out. Click here to track your item with UPS Freight. Delivery Schedule The shipping carrier delivers from 9 a.m. to 8 p.m. Monday through Friday. When Receiving Your Order In the unlikely event that a item is damaged or missing in shipping, please make sure to inspect your item before you sign for it. If you should receive parts damaged by the shipping carrier, you must call Japan General Motor at 1-888-422-5557 within 24 hours or a claim can NOT be filed. |